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JONATHAN ALABANZA

E-Learning Developer | Digital Learning Experience Designer

“Transforming training content into engaging, interactive, and meaningful digital learning experiences.”
About me

Hi, I’mJonathan Alabanza

Full-length photo of Jonathan Alabanza standing in a black suit Hover to reveal my alter ego

I’m a Learning & Development Officer at Keolis-MHI, the operator of the Dubai Metro and Tram. I design and build e-learning in Articulate 360 and coordinate the company’s training programmes, so every module I make is shaped by what learners on the job really need.

2025 – Present

Learning & Development Officer · Keolis MHI Rail Management

Design and develop e-learning in Storyline and Rise; coordinate EFAT, mandatory safety, TNA and soft-skills training; manage training budget tracking and reporting. Maintain training records and certificates, liaise with training providers, and handle SCORM publishing and LMS integration.

Jun 2024 – Jul 2025

Administration Officer (PSD) · Keolis MHI Rail Management – Dubai Metro

Administrative support, reports and confidential documentation; attendance tracking, payroll coordination and operational reports; first point of contact for staff absence and payroll queries.

Feb 2026

ISO 45003:2021 – Psychological Health and Safety at Work

British Standards Institution (BSI Training Academy), UK

Nov 2025

Executive Secretarial Management

Learners Point Academy – KHDA approved, Dubai

Nov 2025

KHDA Attested Training Certificate – Executive Secretarial Management

Knowledge and Human Development Authority (KHDA), Dubai

Sep 2025

Skills of Dealing with People of Determination

Ministry of Family – People of Determination Welfare & Rehabilitation Department, UAE

2007 – 2009

Diploma in Computer Programming

Polytechnic Institute of Tabaco, Philippines

Certificate of Commendation · Keolis MHI – Dubai Metro (Oct 2026), for consistent performance and dedicated service in April 2026.
Shukran Award · Keolis MHI – Dubai Metro, for efficiency and accuracy in managing Passenger Service Department attendance records.
Built three e-learning modules covering workplace safety, rail awareness and an RTA survey.
Built an L&D tracker with a Power BI dashboard and a Q-Pulse event tracker in Microsoft Lists with Power Automate.
Featured work

Projects

Workflow

How I create
e-learning experiences

From raw training content to a published, trackable module, every e-learning module follows the same six stages.

Toolkit

Software & technical skills

The tools I use to author, publish, track and report on digital learning.